Staff, Technical Program Manager

WHO WE ARE Apex Fintech Solutions (Apex) powers innovation and the future of digital wealth management by building tech-forward solutions that help simplify, automate, and facilitate access to financial markets for all. Our robust suite of fintech software enables us to support clients such as Stash, Betterment, SoFi, Webull, and eToro, amongst many others; collectively, Apex powers access to the stock market for over 22+ million end customers.    At Apex, we are changing how the securities industry operates by reinventing the status quo, which was manual, slow, and accessible only by the ultra-wealthy. We're digitizing and democratizing systems so that everyone has an opportunity to invest.  When you're at Apex, you drive this change. You're part of a global team with a clear vision: to be the trusted technology that powers the digital economy. Our offices in Austin, Dallas, Chicago, New York, Portland, Belfast, and Manila are home to over 1,000 employees.  Together, we’re shaping the future of financial innovation. Embrace change. Solve big. Win together. And be G.R.E.A.T. — grit, results, empathy, accountability, and teamwork — with Apex.  We’re proud to be recognized for the innovative work we do, the purpose-driven nature of our work, and the collaborative culture we’ve created. Here are just a few of the many awards we’ve recently received:  Best Places to Work   2026, 2025, 2024, 2023 - Presented by BuiltIn  WealthTech of the Year   2025 - Presented by US FinTech Awards  The World’s Top 250 Fintech Companies   2024 - Presented by CNBC  ABOUT THIS ROLE This is an incredible opportunity for a Staff Technical Program Manager to play a crucial role in shaping the foundations and future of our rapidly growing Apex Fintech Solutions organization. In this role, you’ll help scale the organization by creating improving our project delivery practices, a best practice program governance and operations function, and taking ownership of cross-functional initiatives that are critical to the success of our strategy. You’ll collaborate closely with the leaders, operations, product, engineering, and other TPMs across Apex. The role will require constant balance between long term product vision along with addressing immediate needs, driving an incremental approach that is metrics and data driven. It will require communicating effectively with leaders across Director and VP level on a regular basis while ensuring that the teams are aligned and stakeholders are aware of key performance indicators. Duties/Responsibilities Serve as a liaison between the business, product, and technical teams for strategy definition, prioritization, initiative kickoff, tracking, communications, and deployment Partner closely with peers, leaders, and stakeholders to build and drive the strategic vision for Apex’s tech product delivery and execution; work with senior leaders to foresee and solve complex problems thereby enabling efficiency and scale Maintain a continuous project portfolio roadmap for the organization Actively manage organizational capacity management through continuous portfolio planning to protect program-level delivery commitments across squads Define how the TPM function engages Legal, Compliance, Sales/Pre-Sales, Product Marketing, Vendors, and Relationship Managers company-wide — building frameworks, playbooks, and escalation paths, and partnering directly with functional leaders in each group. Execute communications operations for the Technical Program Management team including operations, project, and status with a strong internal and external customer focus Drive organization change management through a planned delivery excellence program, defined roadmap, engagement management with stakeholders, and execution of planned improvements Identify, develop, and put into practice new tools and processes that enable Apex to scale and optimize its product delivery efficiency and effectiveness Help break down projects into component parts, identifying and tracking dependencies and opportunities for optimization; proactively identify problems and recommend solutions before they become blockers Manage large-scale, cross-organization programs, integrations, and migration efforts Work closely with software development teams to define, improve internal tools and processes key to engineering success Provide ongoing visibility into the progress, risks, and timelines of projects against targeted deadlines to application teams as well as other stakeholders and executive leadership. Make recommendations based on team impact, priorities, and value delivered to our customers Build clear and transparent communication channels to align internal stakeholders and ensure that relevant audiences receive accurate updates on programs and projects Manage the release of key engineering projects to internal customers in a regular cadence. Document and present program’s deliverables at town halls Facilitate program meetings, retrospectives, cross-functional operations reviews to continuously improve processes for the company’s operating model Actively develop the TPM community in Apex and coach individuals and teams on project management best practices Work with product and engineering to clarify goals and deliverables; bring data to planning and prioritization Create and refine processes when necessary; maintain focus on reliability and continual improvements, and automation and scaling Identify KPIs and success metrics, collect and analyze data; make information visible Communicate goals, status, risks, and impact to deliverables Education and/or Experience B.S. in Computer Science, Information Systems, Business Administration or equivalent 10 - 12 years of experience in technical program management in a dynamic and highly technical environment, a strong track record in managing multiple complex cross-functional projects in a cloud/SaaS environment Experience wo