Software Engineer Manager - Customer Platform Engineering(Remote)

With a career at The Home Depot, you can be yourself and also be part of something bigger. Position Purpose: We are looking for an experienced Engineering Manager to lead a high-performing team of engineers building the foundational customer identity, payments, preferences, and privacy platforms that power The Home Depot's omnichannel experience — serving 20M+ Pro and DIY customers across web, mobile, and in-store. In this role, you will own end-to-end engineering delivery across four interconnected enterprise platforms at scale — managing people, architecture decisions, and quarterly commitments in a fast-paced, high-visibility environment. You will partner daily with Product and Principal Engineers to shape roadmap, align capacity, and execute against strategic priorities. As the Engineering Manage, you will have a direct impact on systems that touch every customer transaction and identity interaction across all selling platforms with an AI-first engineering culture. Key Responsibilities: 30% Delivery & Execution: Collaborates and pairs with product team members (UX, engineering, and product management) to create secure, reliable, scalable software solutions Documents, reviews and ensures that all quality and change control standards are met Writes custom code or scripts to automate infrastructure, monitoring services, and test cases Works with vendors and partners for the successful implementation of critical tooling and platforms Creates meaningful dashboards, logging, alerting, and responses to ensure that issues are captured and addressed proactively Contributes to enterprise-wide tools to drive destructive testing, automation, and engineering empowerment Evaluates new technologies for adoption across the enterprise Participates in and leads review board sessions to drive consistency across the enterprise Fills in on product teams for engineers who are out of the office 10% Support & Enablement: Fields questions from engineers, product teams, or support teams Monitors tools and participates in conversations to encourage collaboration across product teams Provides application support for software running in production Acts as a technical escalation point for the engineers on the team 50% People: Provides leadership, mentoring, and coaching to Software Engineers Attracts, retains, and develops top talent to build a world class Software Engineering Team Conducts annual and mid-year reviews by reviewing individual development plans and team feedback Fosters collaboration with team members to drive consistency across product teams, and finds opportunities to expose engineers to career interests Acts as a proponent of modern software development practices Guides team members in strategy, alignment, analysis, and execution tasks within and across product teams Participates in and contributes to learning activities around modern software design and development core practices (communities of practice) 10% Learning: Learns, through reading, tutorials, and videos, new technologies and best practices being used within other technology organizations Builds relationships with technology leaders at other companies to learn best practices and elegant solutions to common problems Direct Manager/Direct Reports: Typically reports to the Software Engineer Sr. Manager, Technology Director or Sr. Director. Travel Requirements: Typically requires overnight travel 5% to 20% of the time. Physical Requirements: Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles. Working Conditions: Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. Minimum Qualifications: Must be eighteen years of age or older. Must be legally permitted to work in the United States. Mastery of an object oriented programming language (preferably Java) Must be legally permitted to work in the United States Preferred Qualifications: 6-8 years of engineering leadership experience, with a track record of growing engineers and delivering complex, distributed systems at enterprise scale Deep fluency in AI-augmented engineering — you actively use and champion tools like GitHub Copilot, Gemini Enterprise, and Claude, and you hold your team accountable to measurable AI adoption Comfortable with agentic workflows, MCP integrations, and responsible AI governance in production environments Strong foundation in modern backend engineering: Java, Spring Boot, GCP, Cassandra, distributed search (Solr, Elasticsearch, MongoDB) Experience driving platform reliability, observability, cloud cost optimization, and security compliance across large-scale microservices Ability to lead through ambiguity, manage cross-team dependencies, and drive change across a large engineering organization Minimum Education: The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job. Preferred Education: No additional education Minimum Years of Work Experience: 5 Preferred Years of Work Experience: No additional years of experience Minimum Leadership Experience: None Preferred Leadership Experience: None Certifications: None Competencies: Attracts Top Talent: Attracting and selecting the best talent to meet current and future business needs Balances Stakeholders: Anticipating and balancing the needs of multiple stakeholders Builds Effective Teams: Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals Business Insight: Applying knowledge of business and the marketplace to advance the organization's goals Collaborates: Building partnerships and working collaboratively with others to meet shared objectives Communicates Effectively: Developing and del