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Senior Compliance Specialist - Communication Surveillance

Wf · Charlotte, NC

📍 CHARLOTTE, NCvia workday
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Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job – it’s about finding all of the elements to help you thrive, in one place. Living the Well Life means you’re supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You’ll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we’re recognized for it – Wells Fargo once again ranked in the top three – making us the #1 financial services employer – on the 2025 LinkedIn Top Companies list of best workplaces “to grow your career” in the U.S. Join us! About this role: Wells Fargo is seeking a Senior Compliance Specialist to join the Corporate & Investment Banking (CIB) Compliance to support the Global Surveillance Oversight program. Learn more about the career areas and lines of business at wellsfargojobs.com . Global Surveillance Oversight is an independent risk management function responsible for independent oversight, challenge, and subject matter expertise over front line communications surveillance activities designed to identify, prevent, and mitigate market conduct and other compliance risks arising from communications. The Senior Compliance Specialist will serve as a key contributor to the Communications Surveillance Oversight team, operating with a high degree of independence while supporting Lead Compliance Officers and Senior Compliance Managers on surveillance reviews, issue identification, and program enhancements. In this role, you will: Execute independent, risk‑based oversight of the front line’s Communications Surveillance Program, including email, voice, and other electronic communications monitoring. Perform detailed reviews of surveillance alerts, investigative outcomes, and escalation decisions to assess consistency with regulatory expectations and internal standards. Conduct targeted or thematic deep‑dive reviews to identify potential compliance and conduct risks, including market abuse, misuse of information, inappropriate communications, and supervision gaps. Assess the effectiveness of surveillance coverage, alert logic, escalation frameworks, and documentation practices. Support review and challenge of front‑line governance, procedures, and operating practices related to communications surveillance. Assist in identifying surveillance coverage gaps, emerging risks, and enhancement opportunities. Support preparation of surveillance oversight metrics, management information (MI), and materials for senior management and governance committees. Interpret and apply applicable laws, regulations, and internal policies related to communications surveillance, supervision, and recordkeeping. Support Regulatory Compliance Testing, Internal Audit, and regulatory inquiries, including review of findings and remediation actions. Partner with Compliance, Technology, and data teams to support assessments of surveillance data quality, logic design, and analytical enhancements. Contribute to the development and maintenance of communications surveillance policies, procedures, and oversight documentation. Exercise sound judgment and independence while operating within established oversight frameworks and escalation protocols. Required Qualifications: 4+ years of Compliance experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education. Desired Qualifications: Experience performing or overseeing communications surveillance in a financial services environment. Understanding of communications‑based conduct risks, including market abuse, insider information, competition law, and market conduct breaches. Familiarity with global regulatory frameworks relevant to communications surveillance, such as MAR, MiFID II, and applicable US regulatory expectations. Experience reviewing surveillance alerts, investigations, or quality assurance outcomes. Exposure to communications surveillance platforms and alert review workflows. Ability to perform independent analysis and raise issues with appropriate supporting rationale. Experience supporting audits, regulatory examinations, or compliance testing activities. Familiarity with the use of advanced analytics, automation, or artificial intelligence in surveillance, including awareness of governance and human oversight considerations. Strong analytical and problem‑solving skills with high attention to detail. Clear and concise written and verbal communication skills. Professionalism, adaptability, and ability to manage multiple priorities in a regulated environment Job Expectations: Willingness to work on-site at stated location on the job opening. This position offers a hybrid work schedule. This position is not eligible for Visa sponsorship.  This position is subject to FINRA background screening requirements. Candidates must successfully complete and pass a background check prior to hire. In accordance with FINRA rules, individuals who are subject to statutory disqualification are not eligible to be associated with a FINRA-registered broker-dealer. Successful candidates must also meet and comply with ongoing regulatory obligations, which include periodic screening and mandatory reporting of certain incidents. Specific compliance policies may apply regarding outside activities or personal investing; affected employees will be expected to provide information to the Wells Fargo Personal Account Dealing Team and abide by applicable policy requirements if hired. Information will be shared about expectations during the recruitment process. Posting Locations: 550

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