Program Manager III - Analytics/Information Solutions

Job Description Summary The Information Solutions Program Manager III reports to the Director of Analytics and is dedicated to providing client facing, consultative, business The Information Solutions Program Manager III reports to the Director of Analytics and is dedicated to providing client-facing, consultative, business relationship management services to MUSC, partnering with executive leaders and stakeholders of highly complex and sensitive business and clinical domains serving as their primary liaison to Information Solutions’ (IS) for US News and World report program management. This position is responsible for workflow design, user education, informatics, and implementation throughout the product lifecycle. This position closely collaborates with all teams in IS and key stakeholders as needed for project success. The successful candidate will be responsible for facilitating organizational change across a complex, multi-site, statewide health system. The Program Manager III will work directly with both operational and clinical teams, identifying project champions, determining key performance indicators and developing strategies to track and measure success. In addition, Program Manager III will be responsible for year‑round orchestration governance, prioritization, risk management, and submission readiness across these stakeholders. This role requires an experienced professional with a solid understanding of change management principles, as well as the ability to communicate effectively with stakeholders across all levels of the organization. Entity Medical University Hospital Authority (MUHA) Worker Type Employee Worker Sub-Type​ Regular Cost Center CC002338 SYS - IS Business Analytics & Epic Analytics Pay Rate Type Salary Pay Grade Health-31 Scheduled Weekly Hours 40 Work Shift Job Description The Information Solutions Program Manager III reports to the Director of Analytics and is dedicated to providing client-facing, consultative, business relationship management services to MUSC, partnering with executive leaders and stakeholders of highly complex and sensitive business and clinical domains serving as their primary liaison to Information Solutions’ (IS) for US News and World report program management. This position is responsible for workflow design, user education, informatics, and implementation throughout the product lifecycle. This position closely collaborates with all teams in IS and key stakeholders as needed for project success. The successful candidate will be responsible for facilitating organizational change across a complex, multi-site, statewide health system. The Program Manager III will work directly with both operational and clinical teams, identifying project champions, determining key performance indicators and developing strategies to track and measure success. In addition, Program Manager III will be responsible for year‑round orchestration governance, prioritization, risk management, and submission readiness across these stakeholders. This role requires an experienced professional with a solid understanding of change management principles, as well as the ability to communicate effectively with stakeholders across all levels of the organization. Additional Job Description Required Education/Skills/Work Experience: Bachelor's degree (BA/BS) and a minimum of 5 years of experience in health information systems, Information Technology, project management, informatics, analytics, system education, business administration, or similar field  Strong communication and interpersonal skills, with a proven ability to work collaboratively with stakeholders at all levels of the organization  Excellent project management skills, with a track record of managing complex projects on time and on budget  Experience developing training programs and resources to encourage the adoption of new systems and processes  Ability to analyze data and present findings to senior management in a clear and concise manner  Strong multitasking and time management skills Ability to work independently, taking initiative and driving projects forward EPIC experienced required Physical Requirements   Mobility & Posture   Standing: Continuous   Sitting: Continuous   Walking: Continuous   Climbing stairs: Infrequent   Working indoors: Continuous   Working outdoors (temperature extremes): Infrequent   Working from elevated areas: Frequent   Working in confined/cramped spaces: Frequent   Kneeling: Infrequent   Bending at the waist: Continuous   Twisting at the waist: Frequent   Squatting: Frequent   Manual Dexterity & Strength   Pinching operations: Frequent   Gross motor use (fingers/hands): Continuous   Firm grasping (fingers/hands): Continuous   Fine manipulation (fingers/hands): Continuous   Reaching overhead: Frequent   Reaching in all directions: Continuous   Repetitive motion (hands/wrists/elbows/shoulders): Continuous   Full use of both legs: Continuous   Balance & coordination (lower extremities): Frequent   Lifting & Force Requirements   Lift/carry 50 lbs. unassisted: Infrequent   Lift/lower 50 lbs. from floor to 36”: Infrequent   Lift up to 25 lbs. overhead: Infrequent   Exert up to 50 lbs. of force: Frequent    Examples:   Transfer 100 lb. non-ambulatory patient = 50 lbs. force   Push 400 lb. patient in wheelchair on carpet = 20 lbs. force   Push patient stretcher one-handed = 25 lbs. force   Vision & Sensory   Maintain corrected vision 20/40 (one or both eyes): Continuous   Recognize objects (near/far): Continuous   Color discrimination: Continuous   Depth perception: Continuous   Peripheral vision: Continuous   Hearing acuity (with correction): Continuous   Tactile sensory function: Continuous   Gross motor with fine motor coordination: Continuous   Selected Positions:   Olfactory (smell) function: Continu