Product Manager I

Exemption Status: United States of America (Exempt) $71,614 - $95,784 - $119,953 “Pay scale information is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any selected candidate or employee, which is always dependent on actual experience, education, qualifications, and other factors.  A full review of our comprehensive pay and benefits will be discussed at the offer stage with the selected candidate.” This position is not eligible for Sponsorship. MedImpact Healthcare Systems, Inc. is looking for extraordinary people to join our team! Why join MedImpact? Because our success is dependent on you; innovative professionals with top notch skills who thrive on opportunity, high performance, and teamwork. We look for individuals who want to work on a team that cares about making a difference in the value of healthcare. At MedImpact, we deliver leading edge pharmaceutical and technology related solutions that dramatically improve the value of health care. We provide superior outcomes to those we serve through innovative products, systems, and services that provide transparency and promote choice in decision making. Our vision is to set the standard in providing solutions that optimize satisfaction, service, cost, and quality in the healthcare industry. We are the premier Pharmacy Benefits Management solution! Job Description Summary Responsible for analyzing, defining, planning, and managing complex Medimpact products and services that include new development and enhancements to existing products and services as well as the complete lifecycle for the delivery of new products and services.  Working in close partnership with functional business leadership and IT, contributes to the development of the business strategy and subsequently translates that business strategy into product strategies, product roadmaps, product requirements and specifications that: deliver value to the customer; meet business operational and financial goals; and provide for the technology solutions, processes and other capabilities needed to scale the business.  May be required to lead, guide, mentor, train and develop more junior product managers. Defines and manages metrics to effectively measure the success of product and service deliverables. A wide degree of creativity and latitude is expected.  Essential Duties and Responsibilities include the following. Other duties may be assigned. Actively researches and stays abreast of trends in the marketplace to ensure the product’s competitive position. Identifies measurable KPIs with monitoring/reporting solutions in partnership with business and IT ownership. Following outlined product development and management processes, directs the overall scoping, planning, business requirements definition and delivery of products and services to customers from idea inception through design, development, delivery, ongoing support and enhancement and potentially retirement across the full product lifecycle. Provides product management oversight for assigned products and services, including annual strategic product planning; revenue and expense budgeting and forecasting; pricing; sales strategy development and facilitation; product positioning, packaging, and messaging; marketing and sales material development; product training, product testing, assessment, and support; RFP support; and product demonstrations. Partners with business stakeholders, end-users and business analysts to define business rules as they apply to processes and procedures and to define and document business requirements and develop work-flow diagrams, functional hierarchies, process models, revenue models, fee schedules, etc. Ensures business requirements are appropriately translated into customer deliverables This position will interface with other areas within the company, including IT, Sales & Marketing, Operations, Clinical, BI, Finance/Analytics and Project Management. Owns prioritization of product backlog for assigned products and coordinates with appropriate IT and Business teams to ensure delivery. Continues to assess and address functional specifications, non-functional requirements and operational readiness.  Monitors the overall development schedule to ensure the on-time delivery of software development initiatives. Gains internal and regulatory approvals.  Coordinates and participates in user acceptance testing efforts to ensure the delivered product meets the required functionality, user interface and performance requirements. Champions the rapid adoption of new application features by conducting demonstrations and producing materials such as tutorials, release notes, help guides, and FAQs.  Will contribute to new or updated sales and marketing materials including, but not limited to, product binders, product summaries, presentations, proposal language, and product training materials.    Provides product and system demonstrations for new and existing clients and acts as the SME in answering questions and highlighting key system capabilities.  Product champion and steward of the health and well-being of specified applications and solutions. Completes all documentation throughout the product or project lifecycle, including creating business cases, business plans, business requirements, data dictionaries, SOPs and product toolkits Supervisory Responsibilities No supervisory responsibilities Client Responsibilities This is an internal and external client facing position that requires excellent customer service skills and interpersonal communication skills (listening/verbal/written).  One must be able to; manage difficult or emotional client situations; Respond promptly to client needs; Solicit client feedback to improve service; Respond to requests for service and assistance from clients; Meet commitments to clients. Qualifications To perform this job successfully, an individual must be able to perform eac