Principal Learning and Adoption Lead

Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business.  Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible.   Location: Remote, USA ***** US Citizenship is   required - This role supports federal aerospace & defense programs involving classified/classified-controlled information. U.S. citizenship is legally required to meet these obligations. ***** Our Mission   Our team is a group of passionate, customer-focused adoption practitioners dedicated to driving customer success. We thrive on empowering our customers to achieve value and become champions of PTC’s solutions. Our commitment to excellence means we go   above and beyond   to ensure our customers' success—knowing that when they succeed, we succeed. Together, we build lasting partnerships, unlock tangible business value, and create raving fans of PTC’s products and services.   Role Overview   The Learning and Adoption Lead   is responsible for   delivering highly customized, role-based training progra ms and adoption-related services for PTC’s PLM, CAD, and ALM solutions   with measurable adoption outcomes . This role emphasizes training leadership, including   scoping,   development   and delivery of tailored learning experiences for Windchill,   Codebeamer , Creo, and other PTC products, as well as advanced training methodologies such as Train-the-Trainer (TTT). The individual ensures customers achieve full adoption and value realization through effective education strategies.   Key Responsibilities   Build the enterprise learning architecture for multi-program transformations (e.g., PLM ,   CAD, ALM, digital thread), aligned to business outcomes and sponsor priorities.   Design, develop, and lead custom role-based training programs for Windchill,   Codebeamer , Creo, and other PTC solutions.   Implement advanced training methodologies, including Train-the-Trainer (TTT) programs, to scale adoption across customer organizations.   Collaborate with OCM Lead to d eliver   learning   and adoption services with a strong emphasis on education and enablement for PLM, CAD, and ALM solutions.   Create and   maintain   comprehensive training materials, guides, and curricula tailored to customer roles and business processes.   Collaborate with customers’ leadership and end users to assess training needs and ensure alignment with adoption   objectives .   Develop metrics to measure training effectiveness, user engagement, and knowledge retention, integrating these into adoption reporting dashboards.   Mentor internal and external trainers to ensure consistent   delivery   quality and adherence to best practices.   Partner with product teams to incorporate new features and updates into training programs promptly.   Support marketing and sales teams by providing   training-related collateral   and   participating   in customer success initiatives.   Continuously   improve   training strategies based on feedback and evolving customer requirements.   Qualifications   Approx. ~10 years of experience in training design and delivery for enterprise systems, with strong   proficiency   in PLM solutions Instructional design, learning engineering, performance support, microlearning, and scenario-based practice; accessible & inclusive design.   Proven   expertise   in creating and executing role-based training programs and TTT initiatives.   Experience applying OCM methodologies to complement training and adoption strategies.   Excellent communication, facilitation, and presentation skills.   Plus: Experience with e-learning platforms and digital adoption tools.   Proven experience with at least one of PTC software   solutions   as Windchill, Creo,   Codeb eam er   Experience with Learning tools and Platforms: Viva Learning, Cornerstone, Workday Learning (or equivalent).   US Citizenship is   required - This role supports federal aerospace & defense programs involving classified/classified-controlled information. U.S. citizenship is legally required to meet these obligations. Ability to travel 30% of the time What Success Looks Like   Customers successfully complete   custom   role-based training programs and   demonstrate   proficiency   in PTC solutions.   Positive feedback and measurable improvements in adoption metrics following   learning and adoption   initiatives.   Learning and adoption   programs are scalable, repeatable, and aligned with customer business   objectives .   Customers leverage TTT programs to sustain adoption internally.   Expanded use of PTC solutions driven by effective education and enablement strategies.   PTC carefully considers a wide range of factors when determining compensation. The anticipated total compensation for this position is between $109,200-$162,000 . The anticipated compensation range encompasses both the base salary and the on-target incentive compensation that may be attained in this role. The range reflects a good-faith estimate of compensation at the time of posting. Actual compensation may vary based on a candidate's skills, qualifications, experience, and location. Eligible employees also have the opportunity to become a PTC shareholder through our employee share purchase program (ESPP) which allows for the purchase of discounted PTC stock. Certain roles may also be eligible for participation in our equity programs. Employees may be eligible for medical, dental and vision insurance, paid time off and sick leave, tuition reimbursement, 401(k) contributions and