Front End Lead- Eataly Downtown
Eataly North America · New York
📍 New York, NY, usvia smartrecruitersPosted 2026-06-30
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Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to:
EAT authentic Italian food at our restaurants, cafés and to-go counters
SHOP a selection of high-quality Italian, local and homemade products
LEARN through our classes and our team’s product knowledge
The Front End Lead serves as the liaison between staff and management to ensure the department is fully functional. The Front End Lead delegates to, motivates, trains and mentors Front End Cashiers to promote their development. Reports to the Front End Manager.
Handles monetary transactions and performs advanced cashiering duties
Assists in supervising the Front End team to ensure optimal performance and guest experience
Approves voids, employee discounts, returns and exchanges
Processes and settles daily cash and credit transactions for all departments
Processes and prepares shipment of daily cash deposits
Documents and communicates overages, shortages, sales data and technical or price discrepancies, communicating issues to the appropriate managers and departments
Processes and monitors currency orders to ensure that cash is always available for transactions
Maintains an accurate safe count along with daily operation and maintenance of a cash recycling machine
Orders and monitors inventory of supplies needed for the Front End
Documents, investigates, escalates and resolves employee or guest incidents
Performs other duties as required or assigned
Job Requirements
Availability to work onsite with a flexible schedule often including weekends
Ability to lift up to 50 pounds
Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting
Compensation: The base pay range for this position is $17 - $21 per hour.
1+ year of experience as a supervisor in a retail setting, with experience leading a cashier team preferred
Ability to handle money accurately and perform mathematical equations
Excellent verbal communication skills
Ability to remain organized in a hands-on, fluid environment
Intermediate computer skills
Bachelor’s Degree preferred
Job Requirements
Availability to work onsite with a flexible schedule including evenings and weekends
Ability to lift up to 50 pounds
Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending, and squatting
Benefits and Perks
Medical, Dental, Vision Insurance
Paid Time Off
Paid Parental Leave
401K with match or RRSP
Free family meal daily
Discounts at Eataly
Classes on products and Italian cuisine
Referral bonus program
and more!
Eataly is an equal employment opportunity employer. It is the Company’s policy to not unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, religion, national origin, age, disability or any other characteristic made unlawful to consider by applicable federal, state, or local laws. Eataly also prohibits harassment of applicants and employees based on any of these protected categories. It is also Eataly’s policy to comply with all applicable federal, state and local laws regarding consideration of unemployment status, salary history, credit/bankruptcy history and criminal background/conviction history in making hiring decisions. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.
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