Field Service Technician | Lawrenceville, GA

Bermex, Inc. Full time Regular About The Team      At Bermex, we put value on our customer relationships. We’re always looking for a way that we can delight our customers by going the extra mile. Bermex offers expert meter reading services and solutions to utilities and associated organizations throughout the United States, including leak detection, atmospheric corrosion, line location, software service solutions, as well as water, gas, and electric meter reading. At Bermex, we are always looking for motivated individuals who enjoy working independently and love the outdoors to become a part of our team .     About the Role     The Field Service Technician reports to the Project Manager at Bermex. This position plays a key role in completing service orders, which may include delivering notices, finding meters, reading meters and miscellaneous tasks necessary for the utility billing department. This position requires a high degree of driving, excellent time management, and exceptional flexibility day to day.     *** Salary Transparency : Pay for this position is at $17/hour.*** ***Must live within 20 miles of Lawrenceville.*** What You’ll Do     Meter maintenance:   Remove inactive meters, locating curb valves, discontinue services, and conduct safety inspections including detection of gas leaks or theft investigations    Complete assigned duties in the required time frame for cycle readings    Assign sequence numbers to new services    Rearrange meter reading routes as necessary    Read meters on a daily and/or special basis, typically on a customer’s premises for service bills    Evaluate unsafe conditions; may need to clean out meter boxes    Use electric, gas, water meter reading devices    Use printed materials such as service orders, maps, manuals, and computer printouts    Read meters in various environmental conditions    Extensively walk and stand for much of the workday    Walk for long distances (occasionally up to 20 miles per day) in various weather conditions (rain, sleet, hail, snow, extreme heat or cold, etc.)    Exert physical force moving objects (routinely 10lbs of force, up to an occasional 50lbs of force)    Customer communication:    Refer all consumer complaints to the appropriate authorities     May provide general information about the meter services to customers, when applicable    Use telephones, tablets, and/or computers to communicate    Other duties as assigned .   About You     Must haves :  Education: Some high school education, must be 18 years of age or older  Experience: 1 year experience working in outdoor conditions. Employees will be trained in meter reading. Must possess a valid driver’s license  Nice to haves :  Education: High School Diploma or GED  Experience: 1 year of experience in meter reading Your Skills:    Ability to multi-task , and work independently a nd as a team    Exceptional flexibility in daily routines and route scheduling     Adequate time management skills to finish daily meter maintenance    Excellent communication skills, comfortable interacting with management and customers    Ability to interact with unhappy or negative customers in a professional manner    Excellent attention to detail for problem solving and finding    Ability to walk long distances and prepare for weather conditions, accordingly     This role would not be a good fit if youy   Do not enjoy working independently    Do not enjoy working in outdoor conditions    Do not enjoy walking long distances    Are not flexible and do not enjoy adapting to your current work schedule or routine    Do not have adequate planning and time management skills to finish a days work in a timely manner     Drug/Alcohol Testing:   Drug/alcohol testing is required   Drug/alcohol testing required per Non-Regulatory requirements for employees working with water, electric or meters   Drug/alcohol testing required per Federal DOT regulations for employees working with gas meters   Benefits     Health and Safety :     Group health plans including medical/prescription, dental, vision and a variety of other coverage options    Company paid group life insurance, accidental death & dismemberment insurance, short and long term disability    Flexible Spending Accounts or an option for a Health Saving Account with company match    Company paid Employee Assistance Program (EAP) for all employees and eligible family members    Retirement :     Automatic enrollment in the Employee Stock Ownership Plan (ESOP) at no cost    Roth or Traditional 401(k) Retirement plan with company match     PTO Plans ( a fter 90 completed days of service for full-time employees) :   Paid Vacation    Paid Holidays    Paid Wedding Day    Veterans Day paid time off for our veterans    Paid Sick Time (New York based positions ONLY)    Perks/Allowances :     Company vehicle (for all driver-based positions)    Gas card for company vehicle (if applicable)    Company provided cell phone or mobile allowance (if applicable)     Boot allowance from approved vendors     Daily per diem for travel-based positions     Where We Work      Employees will begin their day at the local office where they will pick up their company vehicle, equipment, and assignments for the day . #BER1 We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at [email protected] and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a