Document Compliance Specialist

Dealership: L0397 Driveway Home Office Driveway.com | Document Compliance Specialist Driveway.com is where car buying and selling meets convenience—with no haggling, no pressure, and no leaving your couch. The definition of Auto Done Easy! We’re the digital retail arm of Lithia & Driveway (LAD) and we’re on a mission to make car ownership easy, transparent, and dare we say... enjoyable. Backed by a network of nearly 300 dealerships across the U.S, Driveway blends the best of tech and human touch to deliver a smarter, smoother experience. We’re big on innovation, big on people, and always driving forward. Come ride with us!  Position Overview: The   Specialist, Document Compliance   is the key link between the Driveway Care Center   and the Driveway customer for all paperwork processing .  This is a senior   customer service &   administrative   service   position that focuses   on creating   a timely   and seamless experience for our Driveway customers . This is achieved through communication of entire process with customer,   validati ng   completeness of supporting documentation,   and   preparing all deal related paperwork .     This position will be the primary point of contact for our Driveway customers as it relates to   the   deal   paperwork and processes. This position is also responsible for coordinating vehicle availability with the selling dealership   as well as handing off fully executed Driveway deals to the   respective Dealership Account ing team.   Location : 1504 Route #1, N. Brunswick, NJ 08902 Schedule : 8:00am -5:00pm; 40 hours a week, will include a rotational Saturday shift. Compensation Range : $16.82-$31.25/hr . Actual pay may vary based on skills, experience, job-related knowledge, and location. Final compensation will be determined during the interview process in accordance with applicable pay equity and transparency laws. What You'll Do Clearly communicates paperwork and   processes   to customer, including any follow up questions   Create   and   complete   all deal related   paperwork   in DMS ,   bank approval systems   and protection product systems   (whe n   applicable)   Transact paperwork with customer s using digital tools where possible ,   and wet ink when necessary   Process all   paperwork   and ensure   it meets the needs of the   Business   Office   (including proof of delivery) , state specific DMV and lender requirements.     Scan / send all deal documentation to the Deal Posting team in the Regional Business Office or Dealership Accountant in a   stand-alone   business office   Work with   Business   Office s   to t rack deal receivables and follow-up on outstanding items to ensure collection of all money and bank stipulations for contract funding.   What You'll Bring S ense of urgency   Strong attention to detail   Excellent communication   (written & verbal)     Ability to work in   various dealership systems (DMS, DMV,   e-contracting, digital contracting , etc.)   Mathematics – ability to solve basic math calculations   Positive customer service attitude   We offer best in class industry benefits: Competitive pay Medical, Dental and Vision Plans Paid Holidays & PTO Short and Long-Term Disability Paid Life Insurance 401(k) Retirement Plan Employee Stock Purchase Plan Lithia Learning Center Vehicle Purchase Discounts Wellness Programs For a more detailed view, visit:  www.totalrewards.lithiadriveway.com .  High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.