Community Director

Redstone Residential is a national student and multi-family housing operator, managing more than 38,000 beds across 20 states. We are one of the largest third-party student housing management companies in the U.S. - and we're just getting started. Our rapidly growing conventional housing portfolio reflects our ambitious, forward-thinking approach to real estate management. Headquartered in Provo, Utah, we combine industry-leading systems with a high-energy culture to deliver exceptional property performance and resident experiences. Redstone's purpose is " to empower our people and elevate communities ." We achieve our purpose by embodying our core values:  We Are Believers We Communicate Authentically with Care We Stay The Course We Drive Performance CLASSIFICATION:  Full-time, Non-Exempt, Benefits Eligible   COMPENSATION: $63,000 per year + ability to earn up to an additional 15% of salary in performance bonuses   POSITION SUMMARY: This role is laser-focused on driving leasing performance, occupancy, and resident retention for the community. The Community Director partners closely with the Community Manager on day-to-day operations and is a primary point of contact for current and prospective residents. This role is ideal for someone looking to grow into a Community Manager position and who thrives in a fast-paced, goal-oriented leasing environment.   KEY DUTIES & RESPONSIBILITIES:   Leasing & Occupancy: Own the leasing pipeline -- conduct tours, follow up with prospects, and convert leads to signed leases   Monitor daily, weekly, and monthly leasing and occupancy KPIs; escalate concerns to the Community Manager   Execute the community's pre-leasing and renewal strategies to hit occupancy and revenue goals each academic cycle   Manage and execute the renewal outreach program, ensuring all current residents are contacted through the renewal process   Conduct regular market surveys and shop comparable student housing communities in Eugene to stay current on pricing and promotions   Implement leasing promotions, campaigns, and outreach programs in collaboration with the Community Manager   Resident Relations & Retention:   Serve as a primary contact for resident needs, questions, and concerns -- responding promptly and professionally   Build a positive, community-centered living environment that supports resident satisfaction and retention   Plan and support resident events, programs, and communications (newsletters, social media, etc.) that drive engagement   Review notice-to-vacate requests and identify root causes; proactively work to improve retention   Build and maintain relationships with campus and community resources including University of Oregon housing offices, student organizations, and local businesses   Administrative & Operations:   Process lease applications, execute lease agreements, and manage lease file accuracy in Entrata or designated property management software   Collect rent, post payments, and assist with delinquency follow-up under the direction of the Community Manager   Conduct move-in and move-out inspections and ensure accurate documentation   Assist with preparation of weekly and monthly leasing reports submitted to Redstone   Maintain office organization, ensure common areas are ready for tours, and uphold property appearance standards   Support the Community Manager with special projects, marketing initiatives, and property reporting as needed   Conduct all business in accordance with Fair Housing laws, company policies, and applicable Oregon landlord-tenant regulations   Team & Leadership:   Collaborate with leasing staff, providing coaching and guidance on leasing best practices   Step in to support overall property operations in the absence of the Community Manager   Contribute to a high-performance, team-first culture aligned with Redstone's core values   EXPERIENCE & QUALIFICATIONS:   1-3 years of experience in student housing, multifamily leasing, or property management   Demonstrated track record of hitting leasing and occupancy targets   Client-ready professional demeanor with strong communication skills -- written and verbal   Experience with property management software (Entrata preferred, but not required)   Highly organized with strong attention to detail and ability to manage multiple priorities   Team player with a positive, solutions-oriented attitude   Proficiency in Google Apps and Microsoft Office   Ability to work some evenings and weekends during peak leasing season   BENEFITS:   Health, Vision, and Dental Insurance   15 days of PTO and 10 paid holidays   3 Paid service days   Paid parental leave   401K Plan with up to 6% matching   Continued Education Program   Employee Assistance Program   Professional Development Program   Short-term Disability Insurance   At Redstone Residential, we’re committed to creating a workplace where people thrive. We believe in elevating communities, starting with our own team. Whether you’re just beginning your career or looking to grow in a fast-paced, purpose-driven environment, we’d love to hear from you. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, or veteran status.