Commercial Insurance Account Manager I

About HUB International HUB International is a leading global insurance broker, offering a comprehensive range of property, casualty, risk management, life and health, employee benefits, investment, and wealth management solutions. With more than 650 offices and over 22,000 employees across North America, we are committed to helping individuals and businesses evaluate and manage their risks and insurance needs with personalized service, while our dedicated team delivers expert guidance and tailored solutions to ensure superior customer experience and lasting value for our clients. Why Choose HUB?  Throughout our network we offer a competitive, exciting, and friendly work environment that strategically positions our employees for longevity and success. At HUB, we believe in investing in the future of our employees and providing continuous opportunities for growth and development.  Our entrepreneurial culture fosters an environment that empowers our people to make the best decisions for our customers and organization, focusing on expanding the industry knowledge of our insurance professionals to better serve our valued clients. We are committed to providing you with competitive and flexible benefits options that are rooted in your current needs yet evolve as your needs change over time. Join us in taking the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction. We are the perfect fit if you: •    are seeking a progressive work environment at a rapidly growing organization •    have a desire to help others protect their future •    have an entrepreneurial spirit and are challenged by the opportunity to grow the business  •    are focused on learning and development to enhance your industry knowledge and expertise •    are a self-starter willing to invest time and energy to learn the technical aspects of our business •    believe in integrity and building success by developing relationships with others SUMMARY   The   Account Manager I   will provide professional, courteous service to our clients, producers, and company personnel .     With a positive attitude, the   AM   will provide   a high level   of support in obtaining,   maintaining , expanding, and servicing our commercial accounts .    Working alongside the Producer s, or AE as assigned, and the   AM   shall   be responsible for   overseeing management of assigned accounts, including redundant interface wit h   appropriate decision   makers, c arrier interface/marketing, relevant collaboration with colleagues throughout HUB, and negotiation of coverage terms and conditions.    JOB RESPONSIBILITIES   Manage s a book   of Property   and Casualty insurance business.   Provides professional, courteous service to our clients, carrier representatives, underwriters, business partners, and HUB colleagues, resulting in a rate of account retention tha t meets or exceeds expectations   Provides   a high level   of support to our Sales staff in obtaining,   main taining , and expanding business   May also   be responsible for   account rounding and the development of new business as   appropriate   and   in accordance with   standard prac tices, policies, and procedures   Acts as   liaison   between clients an d insurance carriers to resolve   service issues. May also negotiate with underwriters and carriers. Troubles hoots claims and billing issues .   Responsible for overall retention of accoun ts in assigned book of business   Develops new business from existing accounts and assigned leads and contributes to meeting departmental production goals.   Identifies   and follows-up on cross-selling   opportunities when appropriate   Produce binders, certificates, endorsements, and other related items while verifying their accuracy   Maintain controls on renewals and binders to ensure   timely   preparation and processing   Prepare summaries of insurance, schedules, and proposals as needed for account review   Remarket renewals, contact clients, create renewal   proposals,   and handle other renewal activities in coordination with the producer   Assist Producers in the premium collection process and handle accounting issues   Refers current and prospective clients to other departments for solicitation of those lines of business   Assist   clients with claims when necessary   Adhere to all Agency systems,   procedures,   and state regulations   QUALIFICATIONS   1-2   years in insurance company or agency   preferred   or professional   business   experience   High School diploma   or equivalent; AA and/or college degree   desirable   Property and Casualty Insurance License preferred, or   willing to   obtained within   90 days   of   employment   Demonstrated   proficiency   with computer systems, including but not limited to Microsoft Office and automated agency management systems   Excellent   written and oral communication skills   Ability to work in a positive team environment   and collaborative culture   Ability to take direction and follow instructions effectively, while   demonstrating   initiative and attention to detail   Broad knowledge of insurance   products and usages   and ability to work independently   This is a hybrid role, requiring three days per week in the office. LI#-MM Department Account Management & Service Required Experience: 1-2 years of relevant experience Required Travel: No Travel Required Required Education: High school or equivalent HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. E-Verify Program We endeavor to make this website accessible to any and all