Area Manager - HVAC Commercial Services - Mountain West

About Carrier Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow on Carrier social media at @Carrier. About the Role   Carrier Commercial Services has an opening for an experienced Commercial HVAC Area Manager for our Mountain West area. It is responsible for growing the market share of the Carrier Commercial Services business in this focused area through new business development working in conjunction with the sales organization. Products and services include Repair Service, Maintenance Contracts, and Modernization Projects. The ideal candidate will have strong business acumen, including a detailed understanding of the technical sales process and operations management.  Key Responsibilities   Maintain culture of safety and continuous improvement   Lead Operations team in execution of sales commitments and work orders  Partner with sales organization to develop and execute strategic plan to drive accelerated market growth in assigned area based on revenue and EBIT plans for the area  Accountable for technician productivity, order completion, connecting digital assets and customer retention  Maintain client relationships based on professional credibility and product knowledge  Identify and participate in industry organizations, trade shows, and events to promote the company, products, and services.  Collaborate with internal teams to ensure alignment with customer needs and expectations  Forecast, monitor, and document financial performance against plan  Ensure customer satisfaction by on-time performance and delivery to customer commitments  Responsible for operational sales targets  Responsible for ensuring Daily Management Board meetings are happening for all markets within their area (in either one or multiple meetings). The Area Manager is a required attendee for these meetings  Monitor all core KPIs outlined in Daily Management Board cadence and assign actions to improve if any of the KPIs are below the target specified in the DMB  Partner with leadership and discuss performance on Daily Management Board KPIs and actions to improve on any underperforming KPIs. Area Managers should proactively come prepared to discuss these items via the action card  Responsible for ensuring Schedule and Optimization guidelines & best practices are followed  Required Qualifications   Bachelor’s degree or High School Diploma/GED with 7 years of HVAC Operations Leadership in lieu of education requirement 8+ years of sales, operations or leadership experience   Preferred Qualifications    5+ years of experience in HVAC operations leadership Strong experience in Microsoft Office Suite, Salesforce, and SAP  Customer-centric mindset  Proactive and able to balance multiple priorities  Able to build strong relationships across industries and functions  Excellent communicator – oral, written, etc.  Understanding of financial and accounting principles  Strong service operations background  Intimate knowledge of HVAC and/or building technologies industry  Ability to manage within a large matrixed organization   Pay Range The annual salary for this position is between $117,500.00 - $234,500.00 annually. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate. Other Compensation This position is entitled to short-term cash incentives, subject to plan requirements. Benefits Employees are eligible for benefits, including: Health Care Benefits : Medical, Dental, Vision; Wellness incentives Retirement Benefits Time off and Leave : Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation Disability : Short-term and long-term disability Life Insurance and Accidental Death and Dismemberment Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account Tuition Assistance To learn more about our benefits offering, please click here Work with us | Carrier Corporate . The specific benefits available to any employee may vary depending on state and local laws and eligibility factors, such as date of hire and the applicability of collective bargaining agreements. Carrier EEO Statement and Accommodations Process Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified individuals with a Disability and Protected Veterans in compliance with section 503 of Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at [email protected] . We will make every effort to meet your needs in accordance with applicable laws. Application Deadline