Air Export Billing and Compliance Agent

We take care of our employees, and they take care of our customers! Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our Mission We recruit, train and retain the very best logistics and technical experts the world over.  We love to promote from within  - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us! Complete EEI filings for all shipments that are ready and/or SMPd and process the shipment Complete Billing and Invoicing for all files that are processed Manage all department EDEs and collaborate on root cause analysis and solutions Manage all department FDS billing Manage all department EDMAs and collaborate on root cause analysis and solutions Receive documents Route shipments Manage your desk to customer and company KPIs Timely reply to all emails Complete 52 hours of training credit per year Timely problem solving/resolution Any functions deemed necessary by supervisor or manager Develop friendly and professional relationships with customers Train peers, as needed Action miscellaneous accounting items that pertain to assigned accounts Send shipment alerts to all customers and keep them updated on the progress of their shipments Must comply with Expeditors and Government regulations/policies Must maintain and preserve company culture Must display a willingness to work in a team environment Global logistics industry knowledge Highly organized with solid computer skills Friendly, positive attitude Passion for learning Collaborative spirit for listening and communicating Motivated to be efficient, effective and always improving Demonstrate sense of urgency and attention to detail in everything you do Ability to handle the stress of meeting deadlines Fluent in English Expeditors offers excellent benefits: Paid Vacation, Holiday, Sick Time Health Plan: Medical Life Insurance Employee Stock Purchase Plan Training and Personnel Development Program Growth opportunities within the company Employee Referral Program Bonus Base Pay Range $21.00 per hour - $26.00 per hour, based on experience It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. All your information will be kept confidential according to EEO guidelines.