Admissions Operations Manager

ANNOUNCMENT OF POSITION VACANCY FLSA Status: United States of America (Exempt) Compensation: $50,000 - $53,000. Commensurate with education and experience. Excellent health and retirement benefits package: Click here for more information! SECTION I - OUR VALUES CULTIVATE OUR VISION AND CULTURE At CMU, we believe in acting from a foundation of goodwill. This belief gives us the courage to form meaningful relationships, embark on joint endeavors and take risks in the pursuit of new possibilities. It’s this courage that enables the Mavily to explore new ways of thinking and doing, knowing that there is no perfect solution, no perfect idea. From this place of humility and courage, we’ve built a culture of resilience. We invest in the future by continuously adapting to change, overcoming challenges, and seizing new opportunities. We recognize that change is constant, and our resilience allows us to embrace it with confidence. Endless curiosity drives us to approach the unexpected as if it were expected, seeing opportunities for discovery and renewal in every challenge. In this community rooted in love and dignity, curiosity thrives, leading to endless opportunities for growth and advancement. Inspired by the soul of the West—the spirit that our region embodies—we emerge as a force for positive change, harnessing our collective power to build a Human Scale University that reflects our values and brings to life our shared vision of the world we aspire to create. Colorado Mesa University Core Values Love -  Extending oneself for nurturing the growth of self and others Dignity -  Respecting the intrinsic value of each person and believing that others act from a foundation of goodwill Courage -  Taking risks in the pursuit of new possibilities Humility -  Suspending one’s ego and pride to recognize that no idea is perfect and being open to the input of others Resiliency -  Investing in the future by adapting to changes, overcoming challenges and pursuing Opportunity Curiosity -  Cultivating awe and exploring the unknown Power -  The strength to act collaboratively with individual agency to achieve our goals SECTION II – THE SEAT At CMU, we look at every position as a seat. Every seat is vital and the individual in the seat contributes significantly to our mission of providing an affordable and accessible education and forming meaningful and mutually enriching partnerships that support the well-being and vibrancy of our community. As a human centric organization, a priority is to ensure we have the “right seats” in our organization, and that the expectations, ownership and accountabilities are defined and communicated clearly for the success of the individuals holding the seats. The Admissions Operations Manager serves as a key operational partner within the Office of Admissions, providing advanced administrative and operational support to the Executive Director of Enrollment Management while leading the coordination of business operations, administrative processes, and departmental projects. This position is responsible for ensuring the efficient daily operation of the Admissions Office through operational planning, financial coordination, executive support, process improvement, and cross-functional collaboration. The Admissions Operations Manager exercises independent judgment, manages confidential information, and serves as a liaison among students, families, faculty, staff, and campus partners. This role is expected to identify opportunities to improve operational efficiency, develop and document sustainable processes, coordinate departmental initiatives, and support the successful execution of enrollment priorities. The successful candidate will demonstrate exceptional organizational skills, professionalism, attention to detail, and a commitment to providing outstanding service in support of the university's enrollment goals. OVERVIEW AND ROLE SCOPE OF TEAM AND/OR TASKS Operations and Business Management Coordinate the daily administrative and operational functions of the Office of Admissions to ensure efficient and effective business operations. Lead the coordination and continuous improvement of departmental workflows, procedures, and operational processes. Coordinate departmental budget tracking, purchasing, invoice processing, travel reconciliation, and financial documentation while ensuring compliance with university policies. Monitor operational expenditures and prepare routine budget reports and financial information for leadership. Coordinate office logistics, including facilities requests, equipment management, technology needs, and supply procurement. Support recruitment, hiring, onboarding, and personnel administration for professional and student employees. Develop, maintain, and continuously improve departmental procedures, records, operational documentation, and reference materials. Coordinate departmental meetings, retreats, trainings, and operational events. Lead operational projects and special initiatives by tracking timelines, deliverables, and follow-up activities. Collaborate with campus partners to ensure operational processes support enrollment goals and provide exceptional service. Serve as an operational resource for admissions systems, workflows, and departmental procedures while identifying opportunities for increased efficiency and consistency. Support recruitment initiatives as needed, including delivering information sessions, supporting large campus visit events, and possible recruitment travel. Executive Support & Project Coordination Provide advanced administrative support to the Executive Director of Enrollment Management. Manage complex calendars, schedules, appointments, and meeting logistics. Coordinate travel arrangements, reimbursements, and related documentation. Prepare agendas, reports, presentations, meeting materials, and correspondence. Serve as a primary point of contact for internal and exte